Privacy Policy

Privacy Policy for EbluCare

Effective Date: 01.01.2025

1. Introduction

Welcome to EbluCare. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

• Personal Information: Mobile number, name, email, and vehicle details for authentication and user management.
• Location Data: Required for real-time ride tracking, turn-by-turn navigation, and service center recommendations.
• Call & SMS Data: Used to display call and SMS notifications on the EV cluster but not stored.
• Device & Usage Data: Information about device identifiers, Bluetooth connectivity, and app interaction analytics.

3. How We Use Your Information

We use the collected information for:

• Navigation & Ride Tracking: To provide turn-by-turn navigation on the EV cluster.
• Battery Monitoring: To alert users about battery levels and charging needs.
• Service Management: To book and manage service appointments.
• Call & SMS Notifications: To display call details on the EV cluster via BLE.
• App Improvements: To enhance user experience based on analytics.

4. Data Collection and Usage

• Location Data: Used strictly for ride tracking and navigation.
• Bluetooth Connectivity: Required for EV cluster pairing.
• Call & SMS Access: Used only for real-time display on the EV cluster.

5. Data Sharing and Disclosure

We do not share your data except:

• When required by law.
• To protect the security of our users and services.

6. Data Security

We use industry-standard encryption and security practices to protect your data.

7. Data Retention and Deletion

• Navigation & Ride Data: Stored temporarily and deleted periodically.
• Call & SMS Notifications: Displayed in real-time but not stored.

8. Your Rights and Choices

You can manage your data access, updates, and deletion requests through the app settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please check this page for updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Godawari Electric Motors Pvt Ltd
G7, G8 Hira Arcade Opp. New Bus Stand,
Pandri, Raipur - 492 004, Chhattisgarh
info@eblu.in